Process

You email me. We do one short call (or async — whatever you prefer) to confirm fit, talk through what you have today, and agree on scope. I send you a fixed price + timeline before any work starts.

Output: signed engagement letter, deposit invoice, intake form link.

You fill out a structured intake form covering: practice name + domain, clinician bio + credentials, license states, services and fees, booking platform, contact addresses, headshot, hero photos, brand vibe. The form is the only structured back-and-forth — once it's done, I have everything I need.

Output: complete intake + photos + booking platform credentials (only the URL — I never see patient data).

I scaffold your site from intake, drop in your photos, and ship a live preview at a private staging URL. You walk through it. We iterate on copy + visual choices. Legal pages ship with sensible boilerplate that you (or your attorney) review before publication.

Output: working preview site at a private URL, ready for review.

You approve. I point your real domain at the production deploy. SSL provisions automatically. I run launch verification: DNS, headers, search-engine indexing, mobile responsiveness, accessibility. Any old site stays alive in the background for 30 days as a rollback window.

Output: live site at your real domain; final invoice settled.

If you signed on for a care plan, the recurring work begins: hosting + backups + monitoring, dependency patching, small content edits, monthly traffic summary, and tier-specific extras (HIPAA mail at Growth+, blog posts, GBP posting, review monitoring). One email channel; I respond within the SLA for your tier.

Output: your site stays current, secure, and indexed without you thinking about it.